Privacy Policy

Tiaraa Wellness is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard personal data when you interact with our website, wellness services, bookings, and communications.

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy applies to individuals who interact with Tiaraa Wellness through our website, wellness programs, bookings, or other communications. This may include:

• Guests booking wellness retreats or therapies
• Individuals making enquiries about our services
• Visitors browsing our website
• Business partners and service providers

Throughout this Privacy Policy, these individuals are collectively referred to as "Users", "you", or "your".

What Is Personal Data?

Personal data refers to any information that can identify you directly or indirectly.

Examples include:

• Name
• Email address
• Phone number
• Business address
• IP address
• Other related information

Information that cannot be linked to a specific individual, such as aggregated website statistics, is not considered personal data.

Information We Collect

Tiaraa Wellness collects personal information only when it is necessary to provide our wellness services, process bookings, improve your experience, respond to enquiries, or comply with applicable legal obligations.

Contact Information

When you submit an enquiry, make a booking, or contact Tiaraa Wellness, we may collect personal information such as your full name, email address, phone number, residential address (where applicable), and your preferred method of communication. This information enables us to respond to your requests, manage your bookings, and provide a seamless guest experience.

Booking & Wellness Information

To personalize your wellness journey, we may collect information related to your reservation, including booking details, selected wellness programs or therapies, arrival and departure dates, emergency contact information, and any lifestyle or wellness information that you voluntarily provide during consultation. This information is used solely to deliver safe, personalized, and effective wellness services.

Where you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, date and time of access, and data collected through cookies or similar technologies. This information helps us improve website functionality, analyze user experience, enhance security, and provide a better browsing experience.